SERVICE CENTER AGENTS RECRUITMENT AT GIG LOGISTICS

SERVICE CENTER AGENTS RECRUITMENT AT GIG LOGISTICS

GIG Logistics is Nigeria’s leading Logistics Company and we are constantly in search of young, smart & exceptional talents to partner with us in building a world class institution.

We are recruiting to fill the position below:

Job Title: Service Centre Agent
Locations:
 Owerri, Imo and Gombe
Position Purpose

  • To increase brand goodwill through superior service delivery.

Job Description

  • Provide guidance to walk-in customers on product and service offerings
  • Educate customers and potential customers with information on SLA and delivery timelines
  • Eliminate the possibility of shipping contraband and prohibited goods by ensuring 100% inspection of all parcels presented for shipping.
  • Promote and cross-sell company’s products.
  • Ensuring proper documentation and safety of all parcels sent and received.
  • Drive client satisfaction by ensuring that services are delivered according to agreed Service Level Agreements (SLA).
  • Serve guests by providing product/ service information related to delivery life-cycle, rates and payment.
  • Resolve product or service problems by clarifying customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, and following up to ensure resolution.

Who We Look For

  • Young, personable graduates with minimum of HND from a government recognized tertiary institution.

How to Apply
Interested and qualified candidates should send their CV to: jobs@giglogistics.ng using SCA,  Preferred Location, (E.g. Service Center Agent/Gombe) as subject of mail

 

Application Deadline 21st december, 2019.

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